27 - 35 Victoria Street West, Auckland City
+64 9 303 1333
res@presidenthotel.co.nz
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FAQ

At Best Western President Hotel Auckland we understand that at times we may not be able to provide all the answers to your questions, so we have come up with Frequently Asked Questions to assist you with your queries.

 

  • Q: How much does it cost for parking overnight, and do I have to pre-book this?
  • A: Limited parking is available at the hotel and pre-booking is advised and the cost for parking is $25.00 overnight please see our Guest Parking page for more information.

 

  • Q: Is it possible to check in early?
  • A: Yes at times your room may be available prior to our check in time of 14:00hrs(2pm). For check in’s prior to 11:00am a charge will apply for an early check in (subject to availability)

 

  • Q: Am I able to store luggage at the hotel?
  • A: Yes we are able to store luggage for you should you require this, prior to check in or after check out (We can only store luggage between stays however if you wish to store luggage and are not returning to the hotel to stay then a fee will be applicable of $10.00 per piece/per day (subject to availability)

 

  • Q: What is a Credit Card Authorization?
  • A: A valid Credit Card is required at check in and will be pre-authorized, generally you will not see any transaction on your statement, but the amount will merely be a hold on funds in your account, this is required to ensure that funds are available on the card to cover all accommodation costs and incidentals.

 

  • Q: I wish to organize some tours while I am in Auckland, are you able to assist me booking tours?
  • A: Our team will be more than happy to assist you with booking tours and transport.  Check out our Attractions Page for more information.

 

  • Q: How old do I have to be to book?
  • A: You are required to be 18 years of age in order to book any accommodation and check into the Hotel, valid ID is required by all guests at check in. (acceptable forms of ID are NZ Driver License, 18+ Card or NZ or International Passport)

 

 

 

No Credit Card Surcharges Apply

To make a reservation by phone or if you have any technical issues, please get in touch via the below details:

Toll Free 0800 321 333 or
+64 9 303 1333 (If Calling From Outside New Zealand)

Absolute City Centre Hotel offering Standard Studio Rooms to 2 Bedroom Fully Self Contained Apartments.